Security
You stay in control. We stay in the audit trail.
Every message the AI drafts, every escalation it routes, and every filing that leaves your account is logged, timestamped, and attached to a named human — you.
Data protection.
Guest and reservation data is encrypted at rest and in transit. Access is scoped per account with the principle of least privilege — the AI can read only what it needs to draft a reply.
You are the approver.
Nothing leaves your account without your click. Drafts land in your inbox; you approve or edit; we send. Anything you mark off-limits the AI never sends — it escalates to the named human with the full context.
A ledger you own.
Every action is logged per property — who drafted, who approved, who sent, and when. The audit trail is yours to export, review, and share with your compliance team.
Want the operational detail?
The home page's control-and-security section walks through the exact permissions, escalation rules, and per-property guardrails.